{"id":77,"date":"2026-04-06T05:46:53","date_gmt":"2026-04-06T05:46:53","guid":{"rendered":"http:\/\/oudalkhoori.test\/?page_id=77"},"modified":"2026-04-06T05:50:46","modified_gmt":"2026-04-06T05:50:46","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/oudalkhoori.com\/en\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<p><strong>Effective Date:<\/strong> 26\/05\/2025<\/p>\n<p>Thank you for shopping at Oud AlKhoori. We strive to ensure your satisfaction with every purchase.<\/p>\n<h3><strong>1. Returns &amp; Exchanges<\/strong><\/h3>\n<p>Due to the nature of our products (perfumes and sprays), we do not accept returns or exchanges for opened or used items.<\/p>\n<h3><strong>2. Damaged or Incorrect Products<\/strong><\/h3>\n<p>If your order arrives damaged or incorrect, please contact us within <strong>3 days<\/strong> of receiving the item with photos and your order number.<\/p>\n<h3><strong>3. Refund Eligibility<\/strong><\/h3>\n<p>Refunds are only issued:<\/p>\n<ul>\n<li>For damaged or defective items.<\/li>\n<li>If the item was never delivered or lost in transit (after confirmation from the courier).<\/li>\n<\/ul>\n<h3><strong>4. Refund Process<\/strong><\/h3>\n<p>Once your claim is approved:<\/p>\n<ul>\n<li>Refunds will be processed to your original payment method.<\/li>\n<li>It may take 5\u201310 business days to reflect in your account.<\/li>\n<\/ul>\n<h3><strong>5. Contact<\/strong><\/h3>\n<p>For refund requests:<\/p>\n<p>Email: <a href=\"mailto:info@oudalkhoori.com\">info@oudalkhoori.com<\/a><\/p>\n<p>Call: <a href=\"tel:+971502000971\">+971 50 200 0971<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: 26\/05\/2025 Thank you for shopping at Oud AlKhoori. We strive to ensure your satisfaction with every purchase. 1. Returns &amp; Exchanges Due to the nature of our products (perfumes and sprays), we do not accept returns or exchanges for opened or used items. 2. Damaged or Incorrect Products If your order arrives damaged [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-policy.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-77","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oudalkhoori.com\/en\/wp-json\/wp\/v2\/pages\/77","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oudalkhoori.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oudalkhoori.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oudalkhoori.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oudalkhoori.com\/en\/wp-json\/wp\/v2\/comments?post=77"}],"version-history":[{"count":4,"href":"https:\/\/oudalkhoori.com\/en\/wp-json\/wp\/v2\/pages\/77\/revisions"}],"predecessor-version":[{"id":81,"href":"https:\/\/oudalkhoori.com\/en\/wp-json\/wp\/v2\/pages\/77\/revisions\/81"}],"wp:attachment":[{"href":"https:\/\/oudalkhoori.com\/en\/wp-json\/wp\/v2\/media?parent=77"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}